In recent months, phishing scams have become increasingly common — especially for website owners and hosting clients. These fraudulent emails often claim that you must reset your password, renew your hosting immediately, or that your mailbox is full and will be deactivated. Their goal is simple: trick you into clicking a malicious link or revealing sensitive information.
At Flex Urban Web Services, your online safety is a top priority. That’s why we want to remind all our clients:
🚫 We will NEVER notify you about account or hosting issues via random emails.
Phishing emails are designed to look legitimate. They may include:
- “Your mailbox is almost full — click here to fix it.”
- “Immediate action required: your hosting account will be suspended.”
- “Reset your password now to avoid account closure.”
- Fake invoices or receipts you don’t recognize.
These messages often use urgent language to pressure you into clicking links or entering your login details.
✔️ How Flex Urban Web Services Will Actually Contact You
For any real issues concerning your:
- Hosting account
- Domain
- Website security
- Email storage
- Payments or renewals
You will ONLY hear from us through:
📞 A direct phone call
💬 A WhatsApp message
(or both)
This is our standard practice — we always confirm with you personally before any action is required.
If it didn’t come from us through WhatsApp or a phone call, ignore it.
🔒 How to Protect Yourself from Phishing
Here are some quick security tips:
- Never click links in suspicious emails.
- Do not enter your website or email login details anywhere you’re unsure of.
- Always check the sender address — phishing emails often come from strange or misspelled domains.
- When in doubt, WhatsApp or call us directly.
- Save our support number to avoid confusion.
Your peace of mind matters. Stay safe and stay alert.